Support & Upgrade Maintenance
keeping your design business in business
Tech Support
Enjoy unlimited, responsive, personal technical support from our expert team via email, phone and remote screen sharing. Receive ‘how-to’ instructions plus ‘tips & tricks’ videos you can refer to at any time to boost your performance.
Eligible Software
ARES Commander
RealCAD
ArborCAD
LANDWorksCAD
PlumbersCAD
StrucPLUS
ARCHLine.XP
SketchUp
Designer Pro+
IronCAD
A$ 995 / year
Annual subscription. Per license. Cancel anytime.
OR
A$ 180 / month
Per month, per license. Cancel anytime.
Upgrade Maintenance
When you have the current version, stay up-to-date and be more productive with future releases by simply renewing your annual Upgrade Maintenance subscription.
Eligible Software
RealCAD
ArborCAD
LANDWorksCAD
PlumbersCAD
StrucPLUS
ARCHLine.XP
SketchUp
Designer Pro+
IronCAD (Plug-ins, e.g., IC-Mechanical are extra)
A$ 1,990 / year
Annual subscription. Per license. Cancel anytime.
Note: If you have let your software Upgrade Maintenance lapse, return to upgrade maintenance by contacting us for a quote.
Premium Cover
Get unlimited, priority tech support plus future upgrades included in ‘Upgrade Maintenance’ plus a useful ‘Home Use’ license key to run your software on a secondary machine at home or on-the-go, plus member discounts on all CAD International software and hardware. This is an all-inclusive bundle without compromise.
Best Value Option
Eligible Software
RealCAD
ArborCAD
LANDWorksCAD
PlumbersCAD
StrucPLUS
ARCHLine.XP
SketchUp
Designer Pro+
IronCAD (Plug-ins e.g., IC-Mechanical are extra)
Original price was: A$ 4,380.A$ 2,990Current price is: A$ 2,990. / year
Annual subscription. Per license. Cancel anytime.
What Users Are Saying
“Not what I was expecting. I haven’t experienced such a helpful personalised service from a software company before. Well done.”
Harmony Jayne Progressive Plans, Sydney, Aust.
“I’ve been a long-time customer/user of LandWorksCAD. From the very beginning, I received the most wonderful training and support to learn the program. The ongoing support I receive from Sidra is terrific. She solves my issues quickly, has saved me from frustrating troubleshooting more times than I can recall, and sends me videos, so if I run into the same issue in the future, I have a resource to answer my question right away. She is my lifeline. She is also a great person to work with. The CAD support team are great. I also appreciate the upgrades and shortcuts in the program to help me work faster and smarter. I highly recommend this program and company.”
Magda Lane, Landscape Designer, Australia
“CAD International are exceptional in providing product support for your software. I had bought software they no longer sell many years ago and they went beyond to assist me when I had a problem with said software. Could not recommend them enough. Exactly who you need when requiring support.”
Jon Muller Wellington Gardens, NZ
“I would like to thank and compliment the CAD international team for their excellent service. Once again they have helped me quickly and efficiently. After my computer crashed and I lost everything, with their help I am back up and running 48 hours later. I believe CAD International not only have the best design programme on the market, but they have the best service to back it up.”
Vanessa Davies, Designer
“Just a quick note; The support has really been amazing, separates you guys from everyone else, cheers.”
Thomas Searles, Registered Surveyor
“I heard about your software from a colleague who discovered it a while back. He seems very happy with the software and you guys. I’m already catching his enthusiasm. There’s nothing like being able to rely on someone to help you out of a hole!”
Sarah Priest, Industrial designer, NZ
“The support crew I’ve had to call upon to resolve some very complex issues made it look easy and didn’t make me look silly either which I greatly appreciate. I’ve worked with Dani and Sidra and Nigel and way back I had Bill’s support. Each one of them have been delightful and informative.”
Lincoln Welsh, Mechanical Designer, WA
“Hi CAD, Can I please tell you that your company provides the best support service and I am so impressed with all of your team so far. Thank you.”
Eleisha Lane, Landscape Design Student
“Thank you for your quick help the other week, was much appreciated and the reason why I keep coming back to your company for my purchases.”
Michael Percival, MJH Goup