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 Phone Support
Call a friendly human. We will do our best to answer your question on the spot or do the research and get back to you as fast as we can.

 Email Support
Available at any time, 24/7.  Send your request by email and we will respond immediately if possible and definitely by the next business day. 

 Video Support
Let us show you just what to do with a prerecorded solution to your problem or live via your broadband internet connection. A picture tells a thousand words.

 Remote Control
With your permission each time, we can remotely see your screen and can request control of your cursor and keyboard to resolve issues right before your eyes!

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 Half Price Upgrades
This alone will save you MORE than the price of subscription! Half price upgrades are available for all RealCAD, LANDWorksCAD, and StrucPLUS software.

 Forum
Access the forum... ask questions and receive answers from other users just like you. Share tips, tricks, hints and ideas, offer feedback and learn about the software from the people who use it.

 Patches / Bug fixes
We work to create excellent software and yet update patches and minor enhancements are always needed. Subscribers get these FREE.

 Free Key
If your hard drive fails or you upgrade your PC, we will give you one FREE reissue of an authorisation code/key for your software license. Additional re-authorisations are provided at $100 each.

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